FAQ / Practical information
Do you have any questions? Here is the most common information.
If you do not find the answer, our team will be happy to answer you by phone or through the contact form.
Is there an age limit for using a Segway gyropod?
It is possible to pilot a gyropod easily from 12 years old! It should weigh between 45 kilos and 118 kilos. These are the worldwide data of the manufacturer, Segway Inc, to ensure the safety of users.
How does the Segway gyropod "balance itself"?
5 gyroscopic micro-sensors, 2 accelerometers, 2 computers, 4 electric motors: the electronics manage the balance for you!
What is the speed of a Segway gyropod?
Up to 20 km/hour. The speed is however moderate in the city center up to 6 km/h. You don't have to go fast to get the feeling of sliding.
Can I fall while riding a Segway gyropod?
Even though it is rare, it is always possible to fall, just like on foot or on a bike. However, the Segway gyropod fully manages your balance, you just have to be aware of what is happening around you. Mobilboard instructors provide training and guidance to enjoy the tour safely.
Est-ce qu'on va rouller vite en Segway ?
Lors de nos balades en Segway nous ne ferons pas la course, il s'agit de promenade pour découvrir la ville de Nantes et le Segway.
What is the autonomy of a Segway gyropod?
Up to 38 km per charge depending on the model. The autonomy is variable according to many criteria such as temperature, driving style or tire pressure.
How long before the activity time should we arrive on site?
We recommend that you arrive 10/15 minutes before the start of the tour to take the time to settle the formalities and not to lose time for the ride.
Do I have to come with a special dress code?
For our activities, flat shoes are recommended.
If it is cold, remember to cover yourself well, scarf, gloves...
If it is hot, wear casual clothes and remember to bring sunglasses, water, sunscreen, etc.
What happens if I am late?
In case of delay of more than 10 minutes, we will postpone the ride according to the availability of the agency within 1 month.
Do you have to have ridden a Segway/electric scooter before to participate?
No, don't worry, our guides undergo a mandatory training for the handling of the Segway or the electric scooter before each ride.
What if it rains on the day of my event?
In case of heavy rain the walk will be cancelled or postponed according to our availability.
Is a helmet mandatory?
The helmet is an element of safety, its wearing is mandatory to practice our activities.
Do you accept vacation vouchers?
Yes, our agency accepts vacation vouchers.
Quels modes de paiement sont acceptés ?
Vous pouvez régler nos prestations en carte bancaire, chèques ANCV, chèques bancaire et en espèces.
PS : Les pourboires sont acceptés 😜
Are animals allowed to take part in the activities?
Unfortunately, pets are not allowed in our activities.
What languages are spoken by the Mobilboard Nantes agency team?
Our teams offer you tours in French and English.
Where to park near the Mobilboard Nantes agency?
Recommended parking: Gloriette, Commerce or Tour Bretagne parking lots.
Are the walks accompanied?
Yes, the Segway rides are accompanied. If you wish to discover Nantes independently, you can rent one of our electric scooters.