FAQ / Practical information

Do you have any questions? Here is the most common information.

If you do not find the answer, our team will be happy to answer you by phone or through the contact form.

Is there an age limit for using a Segway gyropod?

It's easy to pilot a gyropod from the age of 14! You need to weigh between 45 and 118 kilos. These are worldwide figures from the manufacturer, Segway Inc, to ensure user safety.

How does the Segway gyropod "balance itself"?

5 gyroscopic micro-sensors, 2 accelerometers, 2 computers, 4 electric motors: the electronics manage the balance for you!

What is the speed of a Segway gyropod?

Up to 20 km/hour. The speed is however moderate in the city center up to 6 km/h. You don't have to go fast to get the feeling of sliding.

Can I fall while riding a Segway gyropod?

Even though it is rare, it is always possible to fall, just like on foot or on a bike. However, the Segway gyropod fully manages your balance, you just have to be aware of what is happening around you. Mobilboard instructors provide training and guidance to enjoy the tour safely.

What is the autonomy of a Segway gyropod?

Up to 38 km per charge depending on the model. The autonomy is variable according to many criteria such as temperature, driving style or tire pressure.

How long before the activity is scheduled to take place (mobilboard saint-omer)?

We ask you to arrive 15 minutes before the start in order to fill in the start register and to equip yourself with helmet and other...

Do I need to have already ridden a Segway or scooter to take part?

No previous experience is necessary. Before each departure, we'll give you

Are the activities (Mobilboard saint-omer) accessible to children?

Activities are open to children aged 14 and over, accompanied by an adult.

Is there a minimum number of participants required to book an activity?

the activity is available for 2 people or more

What is mobilboard saint-omer's cancellation policy?

You can cancel free of charge up to 48 hours before the date of the activity. No refunds are possible within 48 hours of the departure date. You can also ask for your reservation to be postponed free of charge.

What happens if I'm late?

If you are running late, please try to call us as we may be able to arrange an alternative departure. No refunds will be given for late arrivals.

Please park in advance.

What if it rains on the day of my event?

Segway rides take place in all weathers and we provide ponchos.

In the event of heavy rain, we may cancel the ride, and we will notify you as soon as possible. You will then receive a full refund.

We understand that you do not wish to do the tour in the rain. In the event of rain being forecast during the time slot for your ride within 2 hours of departure, you may cancel without charge.

You can check the weather forecast here: https://www.meteoetradar.com/meteo/saint-omer/4610785

Where can I park near the agency (Mobilboard saint-omer)?

You can park at the cathedral parking lot (free), at the foot of the ramparts. There's also free parking at the theater and Place Foch on weekends and from 12pm to 2pm. Tariff 1h=>1€You can also park in certain "blue zone" areas.

How to buy a Mobilboard saint-omer gift card?

You can buy our gift cards directly on the website or at the Tourist Office counter.

Do you accept vacation vouchers?

We accept vacation vouchers