FAQ / Practical info Mobilboard Le Touquet

Do you have any questions? Here is the most common information.

If you do not find the answer, our team will be happy to answer you by phone or through the contact form.

What happens if it rains?

Segway rides are all-weather, and we provide waterproof ponchos. However, we understand that you may not wish to ride in continuous rain. If, within 2 hours of departure, continuous rain is forecast during the time slot for your ride, you may cancel without charge. In the event of heavy rain or thunderstorms, we may cancel the tour and will inform you as soon as possible. You will then receive a full refund. Don't forget to check the weather forecast (here: Météo France) if you're arriving soon.

Existe-t-il un âge pour utiliser un gyropode Segway ?

It's easy to pilot a gyropod from the age of 14!

Can I cancel my reservation?

Please consult the FAQ for each of our services to find out about cancellation options.

What time does the activity start?

Please arrive at least 15 minutes before the start of your tour to allow time to fill in the start register and to be equipped with a helmet. We cannot wait for latecomers as this affects the experience of other participants. If you are running late, please try to call us as we may be able to arrange an alternative departure. No refunds can be claimed for late arrivals. Don't forget to park in advance. It can be difficult to find a parking space.

Puis-je tomber en pilotant un gyropode Segway ?

Même si c’est rare, il est toujours possible de tomber, comme à pied ou à vélo. Cependant, le gyropode Segway gère entièrement votre équilibre, il suffit simplement de rester attentif à ce qui se passe autour de vous. Les instructeurs Mobilboard assure une formation et un accompagnement pour profiter du circuit en toute sécurité.

Quelle est la vitesse d’un gyropode Segway ?

Up to 20 km per hour. The speed is however adapted according to the comfort of all. It is not necessary to go fast to get the feeling of sliding.

Is there a minimum number of participants?

Everyone is welcome at Mobilboard. However, our reservations are guaranteed from 2 people. However, you can pre-book to be on the waiting list. We can cancel your reservation free of charge, or offer you an alternative departure or date.

Quelle est l’autonomie d’un gyropode Segway ?

Jusqu’à 38 km par charge selon les modèles. L’autonomie est variable selon de nombreux critères comme par exemple la température, le style de conduite ou encore la pression des pneus.

Comment le gyropode Segway « tient-il tout seul en équilibre » ?

5 micro-capteurs gyroscopiques, 2 accéléromètres, 2 ordinateurs, 4 moteurs électriques : l’électronique gère l’équilibre pour vous !